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Some lessons from the demise of The Daily: Was it the platform, the content, the structure, or the business model?

December 3, 2012
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It’s official: The Daily is closing. Launched to high expectations in February 2011, the iPad-only daily “newspaper” was the target of much anticipation and sniping from the start. As early as April 2011, we were charting what seemed like a leveling-off of interest, and its choices — to charge for content in an era of free, to be platform-specific in an era for the platform agnostic, to ape a print newspaper’s publication schedule when little could seem less timely — made it a flashpoint....

Source: Nieman Lab
 

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In Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value, you'll get chapters focusing on:
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