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E-Media Strategist : Mobile Publishing

Separating hype from opportunity.

May 2010 By Eric Shanfelt

I love mobile devices. I bought my first PDA, a Cassiopeia, back in the late '90s. It was a Windows CE device, had a large, color touch screen, and ran scaled-down versions of Microsoft Office applications. I worked for Windows IT Pro at the time, and believe it or not, we actually launched a mobile version of our website specifically designed for mobile devices using a platform called AvantGo. That was 12 years ago, and we were able to aggregate enough of an audience to actually sell sponsorships.

Obviously mobile devices and mobile publishing have evolved significantly since then. I now own a BlackBerry Bold, an iPod Touch and an iPad. While I love these devices and believe they are indeed the future, I have a difficult time swallowing the hype about how these devices—especially the iPad—represent the saving grace of the publishing business as a whole.

Let's get real for a minute. From a pure Web-browsing perspective, mobile devices simply aren't a very big piece of the pie. They accounted for only 1.26 percent of all Web consumption in North America as of December 2009, and after an initial surge of early adopters, even the iPad has leveled off and represents only 0.8 percent of all Web consumption in North America. To be fair, these numbers only represent Web browsing and not application usage, which is a big part of the equation, especially for Apple devices. Thus, audio, video, digital magazine and e-book sales aren't reflected in general Web market-share numbers.

So how do we separate mobile publishing hype from opportunity?

HYPE. Mobile Web browsing has not reached any kind of critical mass. In part, this is because of the limitations of devices and network capabilities, but also in part because mobile is an afterthought for most publishers. It is simply not enough to worry about right now, but that will change over time.

OPPORTUNITY. E-mail usage on mobile devices continues to grow and, in some markets, exceeds desktop e-mail use. Yet many publishers still do not optimize their e-mail newsletters or marketing messages for mobile devices. Look at your e-mail on multiple devices and make the necessary changes.

OPPORTUNITY. Book publishers have much to be optimistic about. Amazon predicts that in May, 26 percent of the books it sells will be for the Kindle. And as of the end of April, more than 1.5 million e-books were sold for the iPad. Books work well on mobile devices of all sizes and are a sweet spot for many publishers.

 

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FROM THE BOOKSTORE

<P>“Blanchard is demanding. He won’t allow you to flip through this book, nod your head, and leave. If you’re in, you’re going to have to invest to get your rewards.” <BR><STRONG>--Chris Brogan</STRONG>, president of Human Business Works <BR><BR>“Social media isn’t inexpensive; it’s different expensive. The human effort required to do it right is significant, and not knowing precisely how social media helps your business and how to gauge that progress is a dereliction of duty. In <EM>Social Media ROI</EM>, Blanchard provides the missing playbook for sensible, sustainable, profitable social communication. It’s about time.” <BR><STRONG>--Jay Baer</STRONG>, coauthor of <EM>The NOW Revolution: 7 Shifts to Make Your Business Faster, Smarter, and More Social <BR></EM><BR>“<EM>Social Media ROI</EM> gets down to the heart of the matter: How will social communications positively impact my organizational goals? Olivier takes us through a journey starting from the start, creating a strategy to achieve objectives, and in turn, the means to measure return on investment. If you want to get serious about online communications, you can’t go wrong with <EM>Social Media ROI</EM>.” <BR><STRONG>--Geoff Livingston</STRONG>, author of <EM>Welcome to the Fifth Estate</EM> and <EM>Now Is Gone</EM> <BR><BR>“Olivier explains the intricacies of building a social media-influenced company for every layman to understand. It is important to understand reach, attention, and influence for social media ROI. This is the book to help with that understanding.” <BR><STRONG>--Kyle Lacy</STRONG>, principal at MindFrame (yourmindframe.com) and author of <EM>Branding Yourself <BR></EM><BR>“Ladies and gentlemen, the social media code has officially been cracked. In <EM>Social Media ROI</EM>, Blanchard reveals how companies can apply the massive power of social media to achieve equally massive results. Incredibly practical, yet supremely enjoyable, this book offers a clear roadmap to growing your revenue in the dizzying world of tweets and retweets, likes and shares, connections and comments.” <BR><STRONG>--Sally Hogshead</STRONG>, author of <EM>Fascinate: Your 7 Triggers to Persuasion and Captivation</EM> <BR><BR>“If you know Olivier, you know he goes beyond the bullshit. He ‘gets it.’ This book will put you in the mindset to successfully plan and achieve real business objectives with social media. It’s a hard fact that good business decisions depend on real results. Olivier avoids the fluff with clear-cut ideas that will help you produce results.” <BR><STRONG>--Brandon Prebynski</STRONG>, social media strategist <BR><BR><STRONG>Use Social and Viral Technologies to Supercharge Your Customer Service! <BR></STRONG><BR>Use this book to bring true business discipline to your social media program and align with your organization’s goals. Top branding and marketing expert Olivier Blanchard brings together new best practices for strategy, planning, execution, measurement, analysis, and optimization. You will learn how to define the financial and nonfinancial business impacts you are aiming for--and achieve them. <EM>Social Media ROI</EM> delivers practical solutions for everything from structuring programs to attracting followers, defining metrics to managing crises. Whether you are in a startup or a global enterprise, this book will help you gain more value from every dime you invest in social media. </P> Social Media ROI

“Blanchard is demanding. He won’t allow you to flip through this book, nod your head, and leave. If you’re in, you’re going to have to invest to get your rewards.”
--Chris Brogan, president of Human Business Works

“Social media isn’t inexpensive; it’s different expensive. The human effort required to do


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