Designing a Document Strategy
A 1999 study commissioned by Xplor International, the leading printing industry association, clearly indicates that digital documents have infiltrated the formerly ink and paper intensive world of corporate communications. Xplor reports that 77 percent of member companies archive documents in digital form. 68 percent of companies use digital documents as an alternative to printing, up from 47 percent in 1995. And 40 percent of companies use electronic forms that never get printed on paper, up from 27 percent in 1997.
Corporations must confront the co-existence of digital and paper documents for the foreseeable future. Regardless of the timing, the transition into the digital world of documents will not be made without building upon the legacy of paper documents. Information-savvy corporations will look for ways to better understand and manage documents that populate new digital systems, and continue to seek improvements in the handling of documents using P.O.P. - plain old paper.
Kevin Craine has worked in the information processing field for more than 20 years. Currently, he is Manager of the Document Services Division for Regence Blue Cross Blue Shield, the largest health insurance provider in the Pacific Northwest. The author may be contacted at firstname.lastname@example.org or by visiting his Web site.