BOSTON (October 18, 2004) - Sappi, (NYSE: SPP) the world's leading manufacturer of coated fine paper, today announced that Veronica "Ronee" M. Hagen, currently Chief Customer Officer of Alcoa Inc., has been appointed President and Chief Executive Officer of Sappi Fine Paper North America, effective November 1, 2004. Prior to the role of Chief Customer Officer, Hagen was the Business Unit President of Engineered Products for Alcoa with full profit and loss accountability for 21 operating plants. She was elected an officer of Alcoa in 2000. Before Alcoa, Hagen, owned and operated Metal Sales, a privately-owned business that sold ferrous
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